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IBPS CRP CSA-XV: Are you ready to take the next step in your career? The Institute of Banking Personnel Selection (IBPS) has announced the Common Recruitment Process (CRP) for the recruitment of Customer Service Associates (Clerical Cadre) for the 2026-27 vacancies. This is a comprehensive guide to help you understand the process and prepare for your application.
Important Dates and Application Process
The application window is exclusively online. Make sure you don't miss these critical dates:
- Online Registration and Fee Payment: The process begins on August 1, 2025, and concludes on August 21, 2025.
- Pre-Examination Training (PET): Tentatively scheduled for September 2025.
- Online Preliminary Examination: The exam is planned for October 2025.
- Online Main Examination: The main exam will be held in November 2025.
- Provisional Allotment: The provisional allotment is expected in March 2026.
All applications must be submitted through the official IBPS website. No other mode of application will be accepted.
Who Can Apply?
To be eligible for this recruitment, candidates must fulfill the following criteria as of August 1, 2025:
- Age Limit: You must be at least 20 years old and not more than 28 years old. The following age relaxations are applicable:
- SC/ST: 5 years
- OBC (Non-creamy layer): 3 year
- Persons with Benchmark Disabilities (PwBD): 10 years
- Ex-Servicemen (ESM)/Disabled Ex-Servicemen (DESM): Actual service period plus 3 years, subject to a maximum age of 50 years.
- Widows, Divorced women, women judicially separated from their husbands who are not remarried: 9 years
- Persons affected by the 1984 riots: 5 years
Nationality: You must be a citizen of India, a subject of Nepal or Bhutan, or a Tibetan Refugee who settled in India before January 1, 1962, with the intention of permanent settlement.
Educational Qualification: While the exact qualification is not detailed in the provided document, candidates must meet the minimum eligibility criteria set by IBPS. It is essential to refer to the official notification on the IBPS website for specific details.
Computer Literacy: Candidates should have a working knowledge of computers.
Credit History: The document indicates that candidates' credit history will be checked. Therefore, it is important to maintain a good credit history.
The Selection Process: A Two-Tiered Examination
The selection process is based on a merit list derived from a two-part online examination:
- Online Preliminary Examination: This is the first step. Candidates who score well will be shortlisted for the main examination.
- Online Main Examination: This is the final stage of the selection process. The total marks for the main examination are 200, but they will be converted out of 100 for the provisional allotment. To be considered for allotment, a candidate must not only pass this exam but also be sufficiently high on the merit list.
Application Fees
The application fees are non-refundable and must be paid online between August 1, 2025, and August 21, 2025.
- ₹175 for SC/ST/PwBD/ESM/DESM candidates.
- ₹850 for all other candidates.
Important Instructions
- Candidates can apply for vacancies in only one State/UT.
- Necessary certificates for age relaxation and other categories must be submitted during the document verification process.
- OBC candidates must ensure their certificate includes a clause stating they do not belong to the creamy layer.
- PWBD candidates are allowed to use a scribe, but they must arrange their own. The scribe's qualification should be at least one step below the candidate's.
- It is crucial to regularly check the official IBPS website for any updates or changes.
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