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BM Portal – Thalliki Vandanam Field Verification Module – FAQs
1. Issue:
School Data Base lo Mother Adhar Details & Father Adhar Details enter cheyaledu kanuka NA Chupistundi. But Student and mother both are in same Household which option to be selected?
Solution:
Select "Mother Aadhaar Wrong" option and Enter Correct Mother Aadhaar.
2. Issue:
Provide a option enter Guardian aadhaar number.
Solution:
Guardian Option has been provided in all scenarios.
3. Issue:
Student, mother same UID lo father UID daggara mother UID enter chesi vundi, ippudu mother UID update chestunta tesukovadam ledu.
Solution:
Select "The mentioned Aadhaar Belongs to" option and Select "Student" option. System will prompt for Mother Aadhaar. Enter Mother Aadhaar and submit.
4. Issue:
Same Aadhaar unna valla vi enter chesinappudu enter chesina Aadhaar kanabadela chupiste inkosari recheck chesukogalam.
Solution:
As per the IT Act, Full Aadhaar number should not be shown. System will validate the entered Aadhaar with HH data. If not matching, error message will be populated.
5. Issue:
So many children some unknown person aadhaar number showing in the mother place.
Solution:
Select the option "Student not belong to this SGSW code" and submit. Such cases will be pushed to Child HH tagged SGSW code.
6. Issue:
Student and mother aadhaar same.
Solution:
Select "The mentioned Aadhaar Belongs to" option and Select "Student" option. System will prompt for Mother Aadhaar. Enter Mother Aadhaar and submit.
7. Issue:
Student not in HH & Mother in HH.
Solution:
At present capture Student Aadhaar and submit the form. In the eKYC module, option will be provided to select the Mother Aadhaar from the respective HH data.
8. Issue:
In School Education data Verification Cluster 11 showing no data found.
Solution:
No action required.
9. Issue:
NBM login lo phone number required ani chupistundi.
Solution:
As per the IT Act, Phone number should not populate in the portals.
10. Issue:
Parents are living in Gulf and student is living with guardian.
Solution:
Option will be provided in eKYC module for such scenario.
11. Issue:
Wrong mother mapping in school data.
Solution:
Select "Student not belong to this SGSW code" and submit.
12. Issue:
School data lo wrong mother Aadhaar enter chesaru.
Solution:
Select "Mother Aadhaar Wrong" option and Enter Correct Mother Aadhaar.
13. Issue:
Mother died, father not living with family, child living with guardian.
Solution:
Select the option "Parents died, Student living with Guardian".
14. Issue:
Mother/Student Aadhaar wrong unte Welfare login lo change cheste saripothunda?
Solution:
Updating in Beneficiary Management Portal is sufficient.
15. Issue:
Student & Mother have different households.
Solution:
Updating in Beneficiary Management Portal is sufficient.
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